It’s official. We are moving to Level 1.
While this is excellent news and a significant step forward normality, it does not yet mean we are back to business as usual. We must continue to screen patients to keep our community safe. We employ a brief questionnaire to achieve effective screening when we make your appointments or you come in for your appointments. We, Central Canberra Dentists, appreciate our patients who have been so understanding.
A couple of announcements:
- We are providing alcohol gel at the front desk. You must use when you just come in. Also please feel free to use frequently afterwards.
- We also disinfect the common areas after each use.
- We try to stagger the appointments to avoid crowding in the waiting room. However, we appreciate if you wait outside until the waiting room gets empty.
- We give away sample size toothpaste tubes. We limit 5 tubes per person. Please feel free to ask.
(updated on the 11 of May 2020)
From the 27th of April, we all dental practices are allowed to implement level 2 restrictions. This still doesn’t allow any procedures that create aerosols. We prefer to deferring routine and some procedures that do not fit in our practice. We continue cancelling patients until further notice. We hope that practicing safe under this restriction is understandable at this time for our patients who recently got in touch with us.
We currently open several hours for administrative matters and for emergency patients only. Due to changes in operating hours, email will be the best way to communicate with us. Please send an email to firstname.lastname@example.org. Otherwise, please leave a message on the phone so that we can get back to you as soon as possible.
(updated on the 23rd of April 2020)
COVID-19 is impacting our community in many ways. We, Central Canberra Dentists, focus and prioritise to protect the health and wellbeing of our community who we have been charged to care for. This is an unprecedented situation and, as the situation evolves and information at hand changes, so too will our dental policies and guidelines.
On the 23rd of March, the ADA advised us that dental practices should immediately restrict dental treatment to non-aerosol generating procedures and consider the type of patients that receive treatment wherever possible. We immediately put them into practice, because we would prefer to err on the side of caution. On the 25th of March, the government has issued a list of activities that are prohibited to operate until the 13th of April. Also the Australian Health Protection Principal Committee (AHPPC) recommended that all dental practices implement level 3 restrictions as outlined by the ADA. This means that we are only able to perform dental treatment that do not generate aerosols or where treatment generating aerosols is limited and we should defer all routine examinations and treatments. This may increase to more restrictive measures and continue for an extended period. It seems that the current restriction will continue until the end of April as of the 9th of April.
(updated on the 9th of April 2020)